Effect of Patient-Centered Care (PCC) on Patient Satisfaction at Hospital Discharge

The purpose of this randomized clinical trial is to examine the effect of Patient-Centered Care (PCC) on a patient's level of satisfaction on discharge from an acute healthcare setting. Findings from this study will assist in determining if PCC, administered by nurses, should be instituted hospital wide. SPECIFIC AIMS: 1. To examine the effect of Patient-Centered Care on patient satisfaction. 2. To examine the effect of Patient-Centered Care on the quality of patient care. 3. To examine the effect of patient's perception of nursing care on patient satisfaction.